Privacy Policy
This Privacy Policy outlines how 24 HIT Riga SIA collects and processes your personal data when you use our mobile applications (the "App").
The App is free to play with optional in-game purchases. To maintain high quality and a great gaming experience, we process information about you to improve the App and support internal operations.
We may update this Privacy Policy occasionally. If changes are made, we will notify you by revising the date at the top of the policy and, depending on the changes, we may provide additional notice or require renewed consent.
Collection of Information
Information We Collect Automatically
When you access or use the App, we automatically collect general information, including:
- Log Information: Details about your use of the App, such as device type, features used, access times, and IP address.
- Device Information: Information about your device, including manufacturer, model, operating system, time zone, and language.
- Device Identifiers: Online identifiers of your device, such as IDFA, Google Ads ID, Google Device ID, Game Center ID, and Google Play Account ID.
- Usage Information: Information related to your use of the App, such as game progress, scores, achievements, and interactions with other players.
- Consumption Information: Details about your consumption habits within the App, including purchases made with virtual and real currencies and the reception of virtual goods in-game.
Information We Collect from Other Sources
If you log into the App using a third-party site or platform like Facebook, Apple Game Center, or Google Sign-In, we access information from that site or platform, such as your screen name, profile information, and friend lists, in accordance with their authorization procedures and your consent.
For more information about how these third parties process your data, refer to their privacy policies:
Use of Information
We use your information for the following purposes, in accordance with the legal bases for each type of personal data as described below:
- Log, Device, Usage, and Consumption Information and Device Identifiers:
- To provide and deliver requested products and services and send you related information.
- To maintain the App and game experience.
- To send technical notices, updates, security alerts, and support and administrative messages.
- Our processing for these purposes is necessary for the performance of a contract to support the App, facilitate the delivery of products and services, and maintain and update the App (Article 6(1)(b) of the GDPR).
- To Provide News and Information:
- To personalize and improve the App and provide tailored content and features.
- To monitor and analyze trends, usage, and activities in connection with the App.
- Our processing for these purposes is justified by our legitimate interests in providing content of interest and improving our services (Article 6(1)(f) of the GDPR).
- To Provide Personalized Advertisements:
- For users who have given consent, to share their advertising IDs with ad network partners for personalized advertisements in the App (behavioral advertising).
- This processing is justified by our legitimate interests (Article 6(1)(f) of the GDPR) and is based on your consent for sharing advertising IDs with third parties (Article 6(1)(a) of the GDPR).
- Information from Other Sources:
- To provide and deliver requested products and services.
- To link or combine information from others to better understand your needs and provide improved service.
- To provide news and information about the App that we think will be of interest to you.
- This processing is justified by our legitimate interests in providing content of interest and improving our services (Article 6(1)(f) of the GDPR).
We process your information only as necessary to achieve the purposes for which it was collected.
Storage of Information
24 HIT Riga SIA will store your personal data for as long as necessary to provide you with the App or fulfill the purposes described above unless further storage is required for legal reasons. Your data will be deleted or anonymized once it no longer serves these purposes, and in any case, no later than three years after your interaction with 24 HIT Riga SIA has ceased.
Sharing of Information
We disclose information about you to the following categories of recipients based on the legal bases under Sections 6(1)(b), 6(1)(c), and 6(1)(f) of the GDPR:
- Social Networks: As described under "Social Sharing Features."
- Third Parties: If required by law, regulation, legal process, or during negotiations of any merger, sale, or acquisition.
- Authorities: If necessary to protect the rights, property, and safety of 24 HIT Riga SIA or others.
- Other Players: To provide certain in-app features like leaderboards if you log in using a third-party service.
If you have given consent under Section 6(1)(a) of the GDPR, we share your device identifiers with advertising network companies for behavioral advertising in the App. We use or may use the following advertising network companies:
Recipients' use of disclosed information is not covered by this Privacy Policy. For questions about third-party processing, review their privacy policies.
Social Sharing Features
The App may offer social sharing features, such as the Facebook "Like" button, which let you share actions taken in the App with other media. You must be over the minimum age limit prescribed by legislation to use these features. Sharing information with your friends or the public depends on your settings with the social sharing feature provider.
Children
Use of the App is limited to users aged 13 years and above, except in the European Economic Area, where the limit is 16 years and above. By accepting this Privacy Policy and using the App, you warrant that you meet the applicable age requirement. For additional questions about 24 HIT Riga SIA's privacy practices related to children under the minimum age, contact us at support@24hit-riga.games.
Transfer to Third Countries
In certain circumstances, we transfer your personal data to recipients outside the EEU. These transfers occur only to entities that provide appropriate safeguards to ensure data protection levels in agreement with this Privacy Policy and applicable law. Transfers will be based on:
- Privacy Shield Certification: Entities certified under the US-EU Privacy Shield Framework.
- Standard Data Protection Clauses: Adopted by the European Commission.
Security
24 HIT Riga SIA takes reasonable measures to protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Push Notifications
We send push notifications or alerts to your mobile device for game-related information, service updates, promotional communications, and other messages if you have agreed to such notifications. You can deactivate notifications by changing your device settings.
Selling of Personal Data
24 HIT Riga SIA does not sell your personal data for money. However, we disclose some categories of personal data to third parties for business purposes. If this is interpreted as a "sale" under the CCPA, contact us at support@24hit-riga.games to withdraw your consent.
Your Rights
Rights of EEU Residents
We process and answer requests within one month unless a longer period is required due to complexity, in which case our response time can be up to three months.
- Right to Request Access: You can request access to the data we process about you, including purposes, categories of data, recipients, and storage periods. You can obtain a copy of the data being processed, subject to intellectual property or trade secret restrictions.
- Right to Object: You can object to our processing of your personal data based on the balancing-of-interest rule (Article 6(1)(f) of the GDPR). We will cease processing unless there are compelling legitimate grounds or if necessary for legal claims.
- Right to Rectification: You can request inaccurate personal data to be corrected (Article 16 of the GDPR).
- Right to Restriction: You can request restriction of processing in certain circumstances (Article 18 of the GDPR).
- Right to Withdraw Consent: If we process data based on your consent, you can withdraw consent at any time, affecting future processing.
- Right to Data Portability: You can receive your personal data in a structured, commonly used, machine-readable format and have it transmitted to another data controller without hindrance.
- Right to Erasure: You can request the deletion of your personal data, but deletion is not possible if necessary for legal claims or storage is required by law.
To exercise your rights, contact us at support@24hit-riga.games. You can file complaints with the relevant data protection authorities.
Rights of California Residents
Under the CCPA, California residents have the following rights:
- Right to Know: You can request information about the personal data we have collected about you in the past 12 months.
- Right to Delete: You can request the deletion of your personal data, subject to legal obligations or our need to complete a transaction or provide services.
- Right to Opt-Out of Sale: You can opt-out of the sale of your personal data. 24 HIT Riga SIA does not sell personal data as defined in the CCPA.
To exercise these rights, contact us at support@24hit-riga.games. You can also designate an authorized agent to make these requests on your behalf, but you will need to verify your identity with us directly.
Contact Us
For questions or concerns about our Privacy Policy or practices, contact us at:
24 HIT Riga SIA Email: support@24hit-riga.games
24 HIT Riga SIA Last Updated: November 21, 2024